PRICES:
All prices listed are F.O. B. factory , Miami, Florida, any applicable sales tax freight, packing or color matching charges must be added to these. Since
prices are subject to change without notice, verify their currency prior to
quoting or purchasing. On line prices are always current.

ACKNOWLEDGMENTS:
All orders regardless of their size are acknowledged in writing; if one is not
received within 10 days of order placement, contact GLASSPEC. Orders
will be manufactured and invoiced as per the information in the acknowledgment.
If there is a discrepancy in it, please contact GLASSPEC immediately.
The written acknowledgments contain an estimated shipping date;
GLASSPEC will make every effort to meet that date and accepts no
responsibility beyond that, if an order is shipped before or after that date.

ORDER CHANGES AND CANCELLATIONS:
Acknowledged orders cannot be changed without GLASSPEC's consent. If
GLASSPEC agrees to a change or cancellation, the customer agrees to pay
the acknowledged unit price for all products made, up to the time
GLASSPEC is notified. Cancellations are not accepted once an order has
been shipped. Orders for non-standard products are not subject to cancellation.

PHONE ORDERS:
GLASSPEC will accept orders telephoned in, but a written confirmation by fax, electronic mail or regular mail is necessary.
Failure to confirm will cause the order to be dropped from the schedule.

TERMS:
On line orders are paid by credit card at the time they are placed,
or an order can be placed selecting payment option by check. Those orders will not be manufactured until the payment is received.

Other terms:
• To established accounts: Net 15 days from invoice / shipped date
• To new accounts: It is highly recommended to first time buyers applying for open account, that they include full payment with the first order, along with 3 trade and a bank references.
• Orders for custom products and/or non-standard colors require a 50%
deposit with order , regardless of type of account.

The size of the credit line is at GLASSPEC's discretion and may result in a deposit or partial payment being required on large orders.
Credit terms may be revised or canceled at GLASSPEC's discretion.
We accept Visa, Master Card and American Express.

FREIGHT :
Online orders have the freight charges automatically added and are shipped freight prepaid.
For other orders, unless otherwise specified by buyer , transportation will be via best way (according to GLASSPEC) by surface carrier, and freight prepaid and added to the invoice. Third party billing and freight collect are available options.

TITLE OF MERCHANDISE:
For the purpose of risk of loss, buyer agrees and acknowledges that, upon
delivery of merchandise by GLASSPEC to the carrier or the buyer's agent,
title to the goods and risk of loss passes to the buyer. If the goods arrive
damaged, the buyer has the sole obligation of seeking any appropriate
recourse against the carrier. Glasspec will assist in this effort.
For purposes of risk of loss, all shipments are considered F.O.B factory or
F.O.B. shipping point.

SHIPMENT DAMAGE CLAIMS:
GLASSPEC packs all merchandise to comply with known carrier requirements.
All shipments must be inspected by consignee before acceptance
and any shortage or damage, however minor , must be clearly noted. It is
strongly advised that cartons be opened and merchandise inspected for
concealed damage as soon as practical after delivery or within 10 days; the carrier must be notified immediately as their responsibility ceases after 15 days.
Carrier is not responsible for concealed damages if the merchandise is moved to another location before the damage is reported, or if the packing material is disposed of.

RETURNS:
If the merchandise was shipped as per the written acknowledgment,
GLASSPEC will not permit its return under any circumstance.

STORAGE:
All orders must be shipped by date acknowledged, unless the buyer informs
GLASSPEC, in writing, at least 3 weeks before said date, of his desire to delay shipment. In absence of such notice, if the buyer fails to find suitable storage, GLASSPEC will do so at buyer's expense and placement of the merchandise in storage will be considered as "shipped" for billing purposes.

ONE-YEAR LIMITED WARRANTY :
GLASSPEC warrants that all its products will be free from defects in material and workmanship, under normal use and service, for a period of one year from the receipt, installation or start of service, whichever is latest.
This Limited Warranty is not applicable if the product is damaged by accident, improper installation, unreasonable use, lack of proper maintenance,unauthorized repair or modification or any other cause not related to defects in material and/or workmanship.
Proper maintenance consists of rinsing with mild non-abrasive soap solution
periodically or after soiling and wiping clean and dry with a soft cloth. A yearly application of fiberglass or other compatible, furniture wax product will keep the color and finish looking its best.
Under this warranty , GLASSPEC’s obligations are limited to repairing the product at its factory , or replacement of the product at GLASSPEC’s option and expense. Any expenses incurred in the removal or reinstallation of the product, its packing to and transportation to and from the factory, and other expenses due to lack of its use, are not covered by this warranty .
GLASSPEC’s authorization to return a product for inspection purposes, must not be construed as its agreement to cover the alleged defect under its warranty .
The warranty is GLASSPEC’s only expressed warranty of the product. This warranty is expressly made in lieu of any other accidental or consequential costs, expenses or damages.
This warranty gives the purchaser specific legal rights. The purchaser may
also have other rights which vary from State to State.

FIRE RETARDANT :
When ordering the flame retardant option, the product will be manufactured
with resin and additives that yield a Class II rating on theASTM E-84 test. If you are looking for other specifications, please contact the factory for price and availability

AMERICAN MADE:
All the products and components manufactured by GLASSPEC are made 
in the United States.